We have created a YouTube video showing exactly how to backdate your driver and solve the Code 10 (This Device Cannot Start) Issue. That means you have to backdate the driver to a previous version. Counterfeit IC products show exactly the same outside chip markings but generally are of poor quality and causes Windows driver compatibility issues ( Yellow Mark Error Code 10 in Device Manager ). However, the cable hardware pre-dates the latest driver. Please be warned that counterfeit (fake) PL-2303HX (Chip Rev A) USB to Serial Controller ICs using Prolific's trademark logo, brandname, and device drivers, were being sold in the China market. At first, we were clueless as to what happened to the cable. Please contact your supplier, or more to be precise THE PL2303HXA was the message being yelled at us from our monitor display. As you can see in our video (see below), when we first plugged in our Prolific cable, Windows installed the latest driver version. The message was even sadder than the wait for the update to finish and to get back to working with our tools. The Prolific USB to Serial cable Code 10 (This Device Cannot Start) Issue is caused when the wrong driver is installed automatically by Microsoft Windows. By The way, there’s a video at the bottom of this page… How To Identify The “This Device Cannot Start (Code 10)” Issue?Īs seen in this screenshot, to identify your issue with your Prolific cable is the “This Device Cannot Start (Code 10)” Issue, you simply need to open device manager, look in the Ports (COM & LPT) category and look for the orange or yellow triangle next to your Prolific device. We’ve thoroughly investigated this issue and found that the solution on this page is the best solution that works in almost all circumstances when dealing with the This Device Cannot Start (Code 10) issue. Over the last few years, mainly since the launch of MS Windows 8.1 and then MS Windows 10, some people have been having an issue with their Prolific USB to Serial programming cables.
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